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Responsible Gaming

High7 Responsible Gaming — Build Healthy Gaming Habits

At High7, we believe gaming should be a source of enjoyment — not stress or hardship. Responsible gaming helps you protect yourself and your family.

18+

High7 is strictly for users aged 18 and above.
Access by minors is strictly prohibited.

High7's Responsible Gaming Tools

We provide a range of effective tools to help keep your gaming experience healthy and in control.

Set a Deposit Limit

Set daily, weekly, or monthly deposit limits and eliminate the risk of spending beyond your budget.

Session Time Limit

Decide in advance how long you want to play. High7 will automatically send you an alert when your session time is up.

Self-Exclusion Feature

You can lock your own account for a set period — from 1 week up to permanently.

Set a Loss Limit

Once your losses reach the set limit, you will not be able to place further bets — this protection keeps you from sustaining larger losses.

Cooling-Off Period

Temporarily pause your account for anywhere from 24 hours to 30 days and give yourself time to reset.

24/7 Support

Reach out to our Responsible Gaming team at any time. We are always here for you.

Table of Contents

What is Responsible Gaming and Why It Matters

Responsible Gaming means enjoying gaming or betting while staying aware of your own limits and boundaries. At High7, we want every player to have fun — but never in a way that harms their finances, mental wellbeing, or family life.

Online gaming is growing rapidly in Bangladesh. From cricket betting to casino games, slots, and live games — High7 offers a wide range of entertainment options. But like any form of entertainment, gaming needs boundaries. Excessive gaming can develop into an addiction, leading to family conflict, financial hardship, and mental stress.

At High7, responsible gaming is more than a policy — it is a core commitment. We combine advanced technology with human support to ensure every player stays protected.

Keep in mind: Gaming is entertainment, not a source of income. Only bet with money you can afford to lose without it affecting your daily life.

Warning Signs of Gaming Addiction

Gaming addiction rarely appears overnight — regular play can gradually become an uncontrolled habit. If you notice any of the following signs in yourself or someone you know, it is time to take action.

Financial difficulties: Betting with household money, borrowed funds, or emergency savings.
Chasing losses: Chasing losses by placing bigger bets to try to win back what was lost.
Relationship strain: Arguments or growing distance from family and friends due to gaming.
Disrupted sleep and daily routine: Staying up late to play, losing focus at work or in your studies.
Mood changes: Feeling anxious, irritable, or distressed when you are unable to play.
Hiding behavior: Hiding gaming habits from family or close friends.
Escalating urges: A tendency to spend more time or money than before to get the same level of excitement.
Warning: If two or more of the above signs appear on a regular basis, do not delay — contact our support team right away.

High7's Safety Tools — Detailed Overview

Once logged into the High7 platform, you can access the following safety tools directly from your Account Settings. They are completely free and take effect immediately.

Deposit Limit

Set your own deposit limit — daily, weekly, or monthly — and stick to it.

Loss Limit

Once you reach the loss limit, betting stops automatically until the next period begins.

Session Timer

Set a session length before you start playing. You will receive an alert when the time is up.

Cooling-Off Period

Take a break from 24 hours to 30 days. Betting is not available during this period.

Self-Exclusion

Exclude yourself from the platform for a period ranging from 6 months to permanent.

Gaming History Report

View your complete betting history and win/loss record, and review it at your own pace.

To activate the tools: Log in to High7 → Account Settings → Responsible Gaming section. For any issues, reach out via the support chat.

8 Practical Tips for Healthy Gaming Habits

Responsible gaming is more than setting limits — it reflects a healthy mindset. High7 recommends:

01

Set a budget first

Decide how much BDT you are willing to spend before you start playing, and stick to that limit.

02

Don't chase your losses

Do not chase losses by placing more bets after losing — this is a dangerous habit.

03

Take regular breaks

Take a 5–10 minute break every hour. Get up, drink some water, and breathe.

04

Avoid alcohol

Play with a clear head. Making decisions while impaired is risky.

05

Gaming isn't your only entertainment

Make time for family, friends, sports, and hobbies. Keep a healthy balance.

06

Never bet with borrowed money

Never place bets using borrowed or loaned money.

07

Track your time

Set a timer on your phone and keep track of how long you play.

08

Don't play when you're going through a tough time

Do not turn to gaming for comfort when you are stressed or feeling low.

Self-Assessment: Are You Playing It Safe?

Ask yourself the questions below. If you answer "Yes" to more than three, you should seek help.

1. Have you spent more on gaming than you intended?
Yes, often Sometimes No, never
2. Do you feel irritable or upset when you cannot play?
Yes Sometimes No
3. Have family or friends ever expressed concern about your gaming?
Yes Have done it once No
4. Have you skipped work or sleep to play?
Yes, regularly Sometimes No
5. Have you placed more bets to try to recover money you lost?
Yes Done it once No
Assessment: Three or more "yes" answers means it is time to review your gaming habits. Contact High7 support today or activate the self-exclusion tool.

Help & Resources

Gaming addiction is a mental health condition — there is nothing to be ashamed of. Reaching out for help at the right time is a sign of strength. High7 provides support through a number of channels:

  • High7 Live Chat Support: Available 24/7 — chat with us in Bangla.
  • Email Support: [email protected] — You will receive a response within 24 hours.
  • Account Self-Exclusion: Activate immediately.
  • Talk to a loved one or someone you trust: Do not hesitate to seek mental health support.
Live Chat
24/7 Support in Bangla
Self-Exclusion
Directly from your account
Our commitment: If you need help, we will not judge you. The High7 responsible gaming team will support you with complete confidentiality.

Guidelines for Parents & Guardians

High7 is strictly for players aged 18 and above. We follow a rigorous age verification process to prevent minors from accessing the platform. That said, parents and guardians also play an important role.

  • Use passwords and screen time locks on shared family devices.
  • Have open conversations with your children about online gaming and betting.
  • Use browser parental control software.
  • If you notice any suspicious activity, please contact [email protected]- let us know.
  • Model responsible play yourself — children follow what adults do.
Important: If you become aware that a minor is using High7, please notify us immediately. We will take prompt action.

Frequently Asked Questions (FAQ)

During self-exclusion, all betting and gaming activity is suspended. However, you can still withdraw any existing balance in your account and contact the support team.

Decreasing a limit takes effect immediately. However, increasing a limit requires a 72-hour cooling-off period — this is intentional, to ensure the decision is well considered.

For security reasons, self-exclusion can only be initiated by the account holder. However, a third party may contact our support team to raise concerns, and we will take appropriate action.

Yes, using these tools does not affect your bonuses or benefits. However, if a deposit or loss limit prevents you from meeting a promotional requirement, that may be impacted — contact support for details.

Date of birth is verified at registration. Age is confirmed through the KYC process using a national ID or passport. Accounts flagged as suspicious are subject to additional verification.

High7 offers self-exclusion, cooling-off periods, session limits, and loss limit tools. Our 24/7 support team is also on hand to provide compassionate guidance and refer users to professional help when needed.

Enjoy High7 Responsibly

Use our safety tools, set your limits, and enjoy gaming responsibly. Join today.

Register now Log in
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